Welcome to the Office of the Ombuds
The Office of the Ombuds is a safe, confidential conflict management resource.

The office serves as a resource for all members of the UCSF community (faculty, staff, administrators, students, post-doctoral fellows and other trainees) and offers a safe, confidential place to discuss UCSF-related issues and explore possibilities for informally addressing concerns.

The Ombuds will listen; help identify options; make inquiries and make referrals as appropriate; and/or facilitate resolutions in an impartial manner. The Office of the Ombuds supplements and does not replace or substitute formal grievance processes made available by the University. The Office operates within University policy and follows the International Ombudsman Association Standards of Practice and Code of Ethics

Our Mission

To humanize the experience of working and learning at UCSF by providing a confidential, neutral, informal, and independent problem-solving resource that includes individual consultation, mediation, and group facilitation services to members of the diverse UCSF community predicated on the principles of fairness, equity, and respect.