UCSF Home UCSF Search UCSF Medical Center

 
 

 



Related Resources Purpose and scope of services What We Do UCSF Charter Agreement Ethical Principles IOA Standards International Ombudsman Association (IOA) Related Resources Declaration of Best Practices Contact Us IOA Code of Ethics Advantages and Disadvantages Provide Feedback About Services

 

 


 

     

 

 

 

 

News and Events

What is Conflict Resolution Day?

This Annual International Celebration, celebrated every third Thursday of October, was conceived in 2005 by the Association for Conflict Resolution to:

  • Promote awareness of mediation, arbitration, conciliation and other creative, peaceful means of resolving conflict;

  • Promote the use of conflict resolution in schools, families, businesses, communities, governments and the legal system;

  • Recognize the significant contributions of (peaceful) conflict resolvers; and

  • Obtain national synergy by having celebrations happen across the country and around the world on the same day.

As part of our recent activities in celebration of Conflict Resolution Day on 10/20/2016, we offered the following links for interesting videos, articles, and resources about managing conflict:

- Video: TED Talk, Conflict is a place of Possibility
   
Dana Caspersen | Conflict Specialist

- Article: 5 ways successful people handle conflict at work
   Dr. Travis Bradberry (author)/ Joseph Grenny (co-author), World Economic Forum

- Article: Dealing with conflict in the workplace
   
Tom Fox, The Washington Post, May 2015

- Article: Dear Val - How Do I Cope with Conflict at Work?
   
Val Nelson, Quiet Leadership Institue

- Article: A Mental Trick to Help with Challenging Conversations
   
Liane Davey, Harvard Business Review, December 2015

- Article: What to Do If a Conversation Is Turning Loud and Aggressive
   
Joseph Grenny, Harvard Business Review, March 2016

- Top 5 Principles for Communication and Conflict Management in the
   Workplace

- Using Confrontational Language vs. Cooperative Language

- Mediation Services - Fact Sheet

- Browse our Resource pages for more helpful resources and information

- Print/distribute our Conflict Resolution Tree poster


Office of the Ombuds Listed as a Resource

The Office of the Vice Chancellor, Diversity and Outreach, described recent efforts and ongoing forums in which the community can participate. The Office of the Ombuds was listed as a resource and a safe place where all are welcome to discuss concerns in confidence:

 


UC President Napolitano: Every Campus Should Have an Ombudsperson

Former California Supreme Court Justice Carlos Moreno released a report in October 2013 on accounts of discrimination and bias by faculty at UCLA. In response, UC President Janet Napolitano asked each of the Chancellors to ensure that five measures are put in place at each campus. One of those measures includes designation of an official who serves as an ombudsperson. Visit UCOP here for more information about the report and the full response.


Join our listsrv!

Are you interested in receiving notice of Office of the Ombuds trainings, events, and announcements? All you have to do is send an email with 'listsrv' in the subject line.

 

 

 



Office of the Ombuds | 3333 California Street, Suite 309 | San Francisco, CA 94143-1264 | (415) 502-9600
© 2011 The Regents of the University of California. All rights reserved.

 

Ombuds Home Page Mediation Services Related Resources Contact Us