Welcome

Established in 2011 to promote a supportive learning and working environment at UCSF, the Office of the Ombuds is a resource for all members of the UCSF community (faculty, staff, administrators, students, post-doctoral fellows and other trainees) that provides a confidential, neutral, informal, and independent place to talk about campus-related problems. The Office of the Ombuds can help identify and evaluate options, provide information, facilitate conversations between conflicting parties through mediation services, and make referrals when necessary.

Our Services

Adhering to the principles of fairness, equity, and respect, the office offers assistance with:

• Conflicts (interpersonal, workplace, academic)
• Perceived unfair treatment
• Improving communication
• Understanding UCSF policies and procedures
• Administrative bureaucracy

Services are provided on an individual or group basis, depending on the visitor's request. The Ombuds is respectfully impartial with all parties to a conflict. The Office operates within University policy and abides by the International Association of Ombudsman Standards of Practice and Code of Ethics. We seek to promote a supportive learning and working environment consistent with the UCSF Principles of Community.

Location and Hours

Office of the Ombuds
3333 California Street, Suite 309
Monday - Friday; 8:30 A.M. to 5:00 P.M.
website: ombuds.ucsf.edu

To schedule an appointment, please call 415.502.9600

* A note about e-mail:
  We do not use email for confidential communications
  because privacy cannot be assured.

The Office of the Ombuds continues to offer Work Life Services as provided through the former Work Life Resource Center. If you are seeking information about the Office of Sexual Harassment Prevention and Resolution, now located in the Office of Diversity and Outreach, it can be found here.